In early 2021, Clarke Telecom faced a common challenge in the rapidly evolving telecommunications industry: the need to attract and retain top talent while managing recruitment costs and internal resources effectively. As their chosen Recruitment Managed Service provider, EH20 Group stepped in to transform their hiring process and deliver exceptional results that continue to speak for themselves.
The Challenge
Clarke Telecom’s in-house HR team was feeling the strain of managing their recruitment needs while trying to keep pace with the dynamic telecoms landscape. They needed more than just a recruitment agency – they needed a strategic partner who could understand their unique requirements and deliver results quickly and efficiently.
Our Approach
We implemented a comprehensive managed service solution that went far beyond traditional recruitment. Our partnership with Clarke Telecom focused on:
- Developing targeted recruitment strategies tailored to their specific needs
- Leveraging our extensive UK telecoms talent network
- Creating customised recruitment marketing campaigns
- Managing the entire recruitment lifecycle, from screening to onboarding
- Providing regular market insights and industry benchmarking
- Maintaining continuous communication with internal stakeholders
Transformative Results
Over our 2.5-year partnership, the numbers tell a compelling story of success:
- Successfully placed 134 professionals across various roles
- Achieved an impressive 43% average cost savings per hire
- Reduced time-to-fill for niche roles by 19 working days
- Saved Clarke’s HR team 40.5 working days annually in administration time
- Maintained strong retention rates among placed candidates
The Human Impact
The impact of our partnership extends beyond numbers. As Julie Jillings, Senior HR Advisor at Clarke Telecom, shares: “We have found the team very professional in their approach. They find us experienced candidates who have gone on to be great employees.”
This sentiment is echoed by Jay Glover, Head of Design at Clarke Telecom, who praises our “great level of communication and can-do attitude.”
Why It Worked
Our success with Clarke Telecom stems from three key factors:
- Deep Understanding: We invested time in building strong relationships with Clarke’s senior leadership, ensuring our recruitment strategy aligned with their broader business goals.
- Comprehensive Support: By providing end-to-end recruitment services, we freed up Clarke’s internal resources while maintaining high standards throughout the hiring process.
- Extended Reach: Our extensive talent network and strategic approach to both active and passive candidate markets ensured Clarke Telecom had access to the best talent available.
Looking Forward
This partnership demonstrates how a well-executed managed service recruitment model can deliver significant value – not just in meeting hiring needs, but in driving business efficiency and growth.
The success of this partnership stands as a testament to EH20 Group’s ability to deliver comprehensive recruitment solutions that drive real business value while building lasting relationships with our clients.
Get in touch to find out if a Managed Service is right for your business – info@eh20group.com / 0131 448 1033
