Field Account Manager – 1754459
EH20 Group
We are building London’s next-generation business fibre network. This is a responsibility
that we take seriously; we understand that for most businesses, reliable fibre internet is as
important as heat, electricity, and water. We want to completely change the fibre network in
London (and beyond), and we’re on the hunt for smart, talented people to join us.
Here, we do the right thing—no matter what. Our unwavering focus on engineering
excellence and unrivalled commitment to customer service is trusted by the most important
organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-
commerce industries.
We’re proud to have earned one of the best reputations in the industry, and it is essential to
us that we maintain that reputation as we grow. Our team is tight knit and highly talented.
We trust each other to do the right thing, take responsibility, and be a champion for our
collective success.
We’re looking for talented, smart people to join us as we embark on this exciting period of
growth. Our vision is to be ‘the best job that someone ever had’, regardless of
how long they stay with us, and promise to provide a supportive workplace based on respect
and trust.
Role overview:
We have recently raised over £250 million to bring high speed connectivity and fibre to
London’s businesses. You will be responsible for growing our customer base and increasing
revenues via self-generated sales.
Account Managers will be responsible for turning our Marketing driven activity into self-
generated sales. You will have a market leading product and price point to help you achieve
both your and the businesses goals for our investors. You will be working directly with the
Sales Manager and other key stakeholders across the business i.e., Marketing, CSM,
product, planning and our installation team.
Key responsibilities:
(Please note that this list is not exhaustive)
• To be the face and personality of us, positive can-do attitude, fact finding to highlight
the powerful proposition of our product/s.
• To carry out frequent customer visits to drive sales revenue and conversion.
• To work closely with marketing, network, CSM and the build teams to seek out and
maximize all sale opportunities on our brand-new network, that starts at 10Gbps and up.
• Collaborate with the internal departments to execute business plans and strategies for all
customer related business possibilities.
• Generate new sales from customers on our brand-new network.
The right candidate:
• Experience working in a fast-paced B2B sales environment.(Telecoms helpful but not
essential).
• The ability to be positive, possess a great work ethic and passionate to over-achieve.
• You have experience of working with CRM systems and sales enablement tools, preferably
Salesforce and Outreach.
• You are IT literate.
• You are able to articulate your ideas and your approach to awide array of audiences.
• An ability to prioritise workload and meet targets set by others.
• An ability to work cross-functionally and influence decision making
• Take personal responsibility to meet commitments and you actively seek additional
responsibility.
• You are a team player and can communicate well to a variety of stakeholders and peers.
• You are fluent in English (written and verbal).
• Work to all sales KPI’s both weekly and monthly.
Benefits:
We believe in taking care of our staff both mentally and physically and in order to support
this we offer a range of benefits that you can access.
• Employee Share Plan-Once an employee, we offer the opportunity to become a
share holder in the company*.
• Company pension scheme.
• Bonus scheme.
• 5% of your annual salary to go towards any training course of your choice**.
• 25 days of annual leave allowance that increases with years served (excluding bank
holidays).
• Private Healthcare.
• Access to Spill, our mental health support partner.
• Cycle to work scheme.
• Half price gym memberships through the healthcare provider.
• Free eye test.
• Travel loan.
• Hastee app, to help manage your salary and finances.
(*Terms & conditions apply – amount possible to buy is capped and contingent on pre-
existing variables.)
(**This is capped up to a certain salary).